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4 Things Every Successful Entrepreneur Should Have

successful entrepreneurs

Barbara Corcoran: She is one of my mentors even though she doesn’t know it!

Recently my husband and I celebrated our 14th year in business, and I have been doing a lot of reflecting on what has made us successful entrepreneurs. During that time, I have poured myself in everything I could get my hands on from blogs, online classes, in person classes, certifications, webinars, books, networking events and just plain evolving with the times. We have definitely had our teaching moments that included some bumps and bruises along the way! So with that in mind, I would like to share some of my favorite teaching moments and tips with you in hopes that I can help a fellow entrepreneur.

Accountability Partners
This is number one for a reason. It is easy to get caught up in the day to day operations and to let some of your tasks slide. Running a business requires having a lot of balls in the air and sometimes, certain important aspects will inevitably get put on the back burner – on then to never get moved to the front burner. It is imperative that you have someone holding your feet to the fire to get all the important tasks done. Not only that, you need someone to hold you accountable for your “Next Big Thing.” In order to be successful, you have to grow. In order to grow, you need an Accountability Partner. Typically this is a business coach of some sort that is trained to help you put processes in place to grow your business, or perhaps and investor. A great book on this topic you can check out is called No More Excuses: The Five Accountabilities for Personal and Organizational Growth. Nine years ago I new I need help to grow so I called a business coach. Every successful entrepreneur has someone that is holding them accountable. If you don’t, it is time to get one. I would love to help.

Mentors
A mentor is not necessarily the same thing as an accountability partner. A mentor, however, is definitely someone you look up to, admire, and want to emulate. I find that when I get stuck in a rut or am maybe feeling a little lost that a visit to my mentor will help get me energized and re-motivated. Your mentor could be anyone. A peer in business, someone that was in your field that is not retired, a family member, a teacher or professor of some sort, or anyone that energizes and inspires you to do your best work. Could even be someone you admire from afar but watch how they run their business (a/k/a Barbara.)  Take a moment to think about who that is, and pay them a visit.

A Dream Team
In my book that I wrote for couples that work together, I refer to this as my “Board of Directors.” Entrepreneurs that are getting it done will surround themselves with people who know more than they do – and can help them in the areas where they are lacking. Some suggestions are your technology guy (because there is no successful business without successful and seamless technology), your banker, your accountant and your lawyer. It should also include someone who has knowledge that can help your business specifically depending on your trade. Then at least once a year minimum, get these people together for a board meeting and let them know how you are doing and what you need help to do next. Have them brainstorm with you. Don’t assume if your business is small that you can’t act like a larger business. These people are here to help you grow. So let them.

A State Of The Union
This one is a topic that no one ever likes to talk about. But the reality is, you will not be here forever and someone needs to know how to get to the important documents, passwords and processes that run your business. Put all of this information into a document or system that someone can have access to. That’s right: every password, every login, every program you use should be documented somewhere so the person you trust does not have to jump through hoops to help deal with the day to day of your business. This is here for your protection, as well as your family. If you are in an accident and are going to be out of the loop for a while, you will want someone to be able to be YOU. If this person is not your spouse, then it should be someone who is there that you can trust. Sit them down once a year and go over your “state of the union.” Make sure they have access to everything. Trust me, you do not want to wait on companies like Google or Facebook to release information when time is of the essence. Plan ahead.

I never dreamed I would be an entrepreneur, and quite honestly went kicking and screaming along the way. But through my many stubborn years of learning the hard way, I managed to pick up these plus many more golden nuggets that have contributed to my husband’s and my success. And now I cannot imagine my life any other way. But I want to hear from YOU. What are some habits that you feel have made you successful as an entrepreneur? Share them in the comments below!

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How To Make The Most Out Of Your Email Marketing

email marketingEmail marketing used to be the only online method a business owner had to keep in touch with their clients and potential clients. When social media came along and made things easier, email marketing started to get somewhat of a bad rap. However, everyone should keep in mind – and this is the one thing I tell all my clients – email is never going anywhere. It is also the thing you have total control over, meaning you own your list – you do not own Facebook. It is imperative that you continue to keep in touch via email. Even if your email is not officially “opened”, the chances are it is seen anyway in the preview section of most people’s email accounts. Seeing your name keeps you top of mind. But how does a business owner make the most of their email marketing? Here are some helpful tips that will assist you in getting the most out of your email marketing.

  1. Send more than just a monthly newsletter
    Most email programs do not limit the amount of times you can reach out to your list in a month. So why not mix it up a bit? You can use your software to welcome new clients each month, send appointment reminders, birthday greetings, holiday wishes or even special events that your company is having. Think outside of email: what would you reach out to your clients and send them if you were mailing something via snail mail? The sky is the limit on thoughtful emails that could lead to your next sale.
  2. Segment Your Lists
    This is especially true if you are very specific with certain emails. For example, the topic of your blog you are promoting may be targeted to a specific group of people. Take a technology company for example. Maybe they are giving tips on something that is Windows related. That company should have at least two lists: one for Windows users and one for Mac users. That way you are sharing relevant content to your list and not annoying some of your clients with information they don’t care about.
  3. Utilize the AutoResponder feature
    This is the most under-utilized feature of most email programs. Typically there is a thank you email once someone signs up to be on your list and that is it. Take the time to set up several follow up emails. For instance if the first one is a welcome, the second auto-responder could go out a week or two later asking a specific question related to why they signed up. For example if you were selling a product, you could set up several auto-responders to go out to make sure the customer is satisfied or to see if they have any questions. Perhaps even asking for feedback can be an option. This keeps you top of mind, as well as provides good customer service.
  4. Make sure it is mobile friendly
    More and more people check their email on mobile devices. I have seen stats that range anywhere from 50% up to 80% on my clients’ reports that show mobile devices are how the emails are being opened and read. With that in mind, you want to make sure you select a mobile friendly template, or if you are making your own make sure it is easily read on a mobile device. We are all guilty of not reading an entire email if it is cumbersome and just moving on from frustration. If it is hard to read, you will lose the attention of your audience.
  5. Re-engage the users that did not open
    I know that Constant Contact provides detailed reports on who opened and who didn’t open your email campaign. You can run a report and select all the unopened email addresses, change the subject line to see if that helps to get their attention, and send it again. The important thing is to try. People get a lot of email, so it is important to try sending it again to see if it helps your open rate – which hopefully leads to more sales!
  6. Actually use it!
    This one seems simple, but it is sadly true. Everyone knows they need to send emails, but they get bogged down with what to put in them, not enjoying the process, or a myriad of excuses of why they don’t have time to get it done. Let me be clear – if you are not emailing your audience you are missing multiple opportunities to connect with them. Email is a MUST. So if you need help getting it done, then find help.

In full disclosure, I am a Constant Contact fan. I have been a faithful user since 2007. I have seen a lot of changes in the way the email programs work in the last nine years. But one thing remains the same – people still check their email, and people are definitely influenced by great subject lines and dramatic images. So stop putting your email marketing on the back burner and make the most of the most precious asset your business has – your list.

So  tell me about your email plan. What system do you use and why?

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Website Advice – For Real

website adviceI really struggled with the topic of website advice as we sit here in 2016. I pretty much figured everyone was well versed on this topic. I mean, there are a million articles about this already and multiple sources you can utilize, right? But – I was wrong. Just in the last two weeks alone, my company has encountered every single issue I am about to address with a client or prospective client – so I thought it would be a good idea to cover some basics as well as some things that were not so basic. Let’s face it: websites, like all of technology, continue to evolve. We must evolve with it to stay caught up. So below are the top five issues we are seeing currently:

  1. YES – you still need a website. A prospective client reached out to me with this question last week. She wanted to know if a website was even necessary now since she could load everything on Facebook and get started for free. Let me very clear on this point: YES – you need a website. You DO NOT own Facebook. You can be shut down at any time based on the opinion or some sort of red flag at FB that will shut you down immediately. Even the famous Social Media Examiner was shut down by FB. Thankfully, it was only temporary in their case – but I am sure the reason it came back up so quickly had to do with the fact tons of FB powerhouses are involved in that entity. Needless to say, they carry a lot of weight to get the attention of someone to turn their page back on. Do you? Think about it – if you based your entire operation on FB and then one day they shut you down, what would you do? You should use FB as a tool to lead people to your website. Plain and simple.
  2. KNOW your passwords.  A lot of business owners hire someone to get their website all set up and blindly give permission and freedom to register their domain, set up their site, maintain it. However, once it is all set up, a lot of business owners have no idea how to log in to a system that controls their entire livelihood. You need to know your passwords and how to get into the basic framework that controls your website. YOU need to have control. In the early days, this was much more difficult since websites were basically a bunch of files filled with cryptic code. But no more. Today, it is very easy to have a site that looks complex, but is as simple to log into and change as a Word document. If your web site isn’t simple to manage, it is time you upgrade your site.
  3. CONTROL your domain name.  This is re-emphasizing the second point. As long as you have control of the account where your domain name is registered, you can fix most other things down the line. Time and again, my husband’s company gets calls from people in a panic that have no idea who is in control of their domain name, or when it is due to renew, or who to contact if they have questions. This is the very beginning, the basic piece, of everything you are creating online. Again, know your passwords, know when your domain name is due to renew. If you lose your domain name, it could lead to catastrophic results.
  4. BACKUP your website. Your website is essentially no different that any other precious data out there. Don’t assume just because it is on the Internet means it is backed up – it’s NOT! The company that is hosting/creating your site should be talking to you about backing up your site. However, we have run into several situations where this was not the case. Data was not backed up – and data was lost. In a case we encountered recently – six years worth of data. That is not only heartbreaking, but catastrophic to a business. So make sure your website is being backed up.
  5. MAKE IT MOBILE FRIENDLY. If you have not updated your site in the last three to four years, chances are your site is not mobile friendly. Recently, Google made it known to everyone that they were giving preferential treatment to mobile friendly sites. Research shows that the VAST majority of people check their email and social media accounts via their smartphone, so it goes without saying that your site needs to be prepared for your mobile visitors. Think about you and your friends: you are out at a restaurant and start talking about something you want to look up. Are you going to waste your time on a site that is not mobile friendly and hard to read? No. You will move on to the next site that will give you the information you are looking for. So make sure your site is up to date AND definitely mobile friendly.

Websites continue to be what I call the “mother ship.” All points of your marketing should be leading to home – your website. Your website is your little corner of the Internet world. You have complete control of all things happening on your website – or at least you SHOULD. Make sure you have the ability to collect emails, answer questions, tell your story, interact, and most importantly educate your customers on why they should be doing business with you. Email marketing, social media, direct mail – everything you do should lead back to the mother ship where you have control. Websites are DEFINITELY not going away. So the real question is – how much do you know about your website?

If you don’t know, it is time to call for help.

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What Are You Waiting For?

waiting forRecently I had the chance to go to a women’s networking group that on the surface looked like your typical networking event. Speaker, networking, luncheon, upcoming events – pretty much what you would normally expect. I think there is something special about these events in January. They make you feel more energized, ready to take on new challenges, and ready to start a new chapter. The speaker at this event did not disappoint. Her main theme was “What Are You Waiting For?”

As entrepreneurs, the end of the year or the beginning of the year is typically the time you re-evalutate what is working and what is not. You think of trying something new and you get excited about new prospects, or say good-bye to what didn’t quite work out the way that you wanted. If you are like me, you probably have a million ideas in your head about what to do next and can get what is commonly called “analyzation paralyzation.” I am completely guilty of this myself. I get caught up in which direction to take and end up taking way too long to make a decision.

The speaker at this event made this very point. She was in a meeting and listening to her counterparts brainstorm with the boss. They sat there shouting out ideas left and right. Some were not good, some were not so bad. She, however, had a great idea and was formulating this idea in her head so it would come out of her mouth just perfectly. After all, she didn’t want to sound like she didn’t know what she was talking about. Unfortunately, in the time it took for her to obsess and only speak up when she had it all worked out, another person in the room shouted out the idea. The rest of the room was impressed and amazed, even though this idea was not completely formulated the way it was in her mind, and the other person ran with it and got the glory.

It is time to take your glory. What are you waiting for?

Don’t wait for something to be perfect. When I was first learning how to use YouTube to market your business, I was petrified. I knew NOTHING of video. I was intimidated by the technology. But my fellow business coach and YouTube expert, Lou Bortone, gave me the best piece of business advice I still use with my clients today.

Done Is Better Than Perfect.

Stop waiting for every tiny little detail to be in place before you launch a new project or try something new. Obviously you don’t want to just throw something together and not do any research, or jump into something without making the proper time for it, but don’t wait so long! If you do, then you are right back to missing an opportunity to learn, engage, become an authority, or accomplish something great!

I took this personally and finally enrolled in some classes that I have been putting off because I thought “I don’t have the time.” Melarchy. It was fear. Fear of screwing it up. Well no more. Don’t be crippled by time. Time is the only thing we do have. Make the time to make yourself a better person. Make the time to put together that new set of videos or online class that will make you money. Each step you take gets you that much closer to becoming a better person AND making some money along the way. Knowledge is power, go get yours.

So to inspire you, I will share with you what I am doing. I have started doing more research on SEO and the power of WordPress by buying some much need eBooks and enrolling in classes. I have made it a goal for my company to increase our WordPress Maintenance services this year. What is your goal? What are you working on? Share it in the comments!

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What Are You Spending Your Energy On While Running Your Business?

What-Is-A-Home-Energy-AuditLast night I was skimming through my Facebook feed one final time before I shut the tech down for the night and came across a particularly poignant post from Elizabeth Gilbert. For those of you who don’t know she is a well-known author, probably best known for her book Eat, Pray, Love, and has recently been on tour with Oprah Winfrey while releasing her newest book, Big Magic. She was talking about how to have more energy in your life. I thought it was a fabulous article that focuses  on you as a person, but it made me think: where am I spending all of my energy in my business?

It is so easy to get caught up in what we think we are supposed to be doing. We read articles, blogs, and books. We watch videos and take online classes. We typically listen to whatever catches our eye and spend time coming up with plans based on the latest and greatest promotions and methods. I have a radical idea here.

Stop it.

#1: Stop chasing what everyone says you are supposed to be doing and really evaluate WHAT WORKS FOR YOU.

I know you are thinking, how do I do this though? Sadly, there really isn’t a quick and easy answer. I don’t care what anyone says. In order to know what really works for you, you have to come up with a plan of attack based on what you do best and what your target market really is looking for. Develop a marketing plan on how you will educate people that you are the person to give them what they are looking for, and then TRACK AND MEASURE your efforts.

That is why this is not a quick and easy answer. Tracking and measuring takes time. You need to be consistent with your approach and your methods at a minimum of one quarter. You cannot try something once and give up. You have to be consistent with how you are marketing yourself, what you are promoting, and then providing whatever that is. When that is all said and done, you do what is commonly called a “Monday Morning Quarterback”  recap where you assess what went right, and what went wrong. Once you have this data, you can make a decision on how to move forward. Then you look at the next step.

 #2: Did you enjoy it? Was it fun?

Most entrepreneurs start out with excitement and a fire in their belly because they love what they do. But all too often they get caught up in those latest and greatest ways to promote themselves and they start to loose sight of why they started their business in the first place. Running your own business is supposed to be fun! A lot of work, yes, but definitely fun! If you are finding yourself dreading getting out of bed to go run your business, then the time is now to re-evaluate. Just because one method is working like gang busters for someone else does not mean it will work that way for you. Maybe that method is correct, but you just need someone else to carry it out while you focus on something that YOU love to do. My coach and mentor, Michael Port, often says he wants you to have a mad love affair with your business. He could not be more correct. If you don’t even remember why you became an entrepreneur then it is time to stop the madness and focus on where your energy is going and if it is doing you any good. Again, the only way to know this is to TRACK AND MEASURE, and then have a brutally honest conversation with yourself to determine if you had fun.

So I ask you: what are you spending your energy on while running your business? What can you let go of and do differently? What will make you fall in love with your business all over again?

Helping entrepreneurs get clarity and focus is one of my favorite parts of my business. If you are looking for some guidance and are interested in learning how I can help with customized strategy sessions, contact me today so we can make 2016 your best year yet!

 

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Five Reasons You Should Be Blogging

blog_class-740x493We have all heard the expression “content is king”, and that is very true. Producing high quality content to a market that is looking for someone to fix their problem is the key to success. The fastest, easiest and most cost effective way to get in front of your target market is through a blog. Blogging consistently will set you apart from your competitors, but more importantly it will get you noticed in front of your target market for a variety of reasons. Let’s take a look at some of the reasons YOU should be blogging:

1. To Establish Yourself As The Category Authority

What does it mean to be the category authority? It means you are THE expert. You are the go to person for whatever it is you do in your business. Blogging on various topics that surround your business and what you do specifically will make you stand out. You will be seen as helpful, trustworthy, and someone who knows what they are talking about. So when the time comes to hire someone in your field, people will seek out the best, and you will be easy to find since you are publishing blogs on a regular basis.

Take technology for example. That is a massive topic that has to be broken down into tiny digestible pieces so the Common Joe will understand what is going on. It is also a VERY broad topic that will require many blog posts to address all the questions most people have – especially since technology changes every day. Continuous blog posts that are timely will once again show you are the expert on this topic.

2. For Your Own Continuing Education

In order to remain the category authority, you have to stay up to date on the latest and greatest in your field. By blogging on a consistent basis, you are forcing yourself to continue doing all the research, reading and testing to remain the best in your field. Coming up with quality content for your blog will continue your own education and keep you in the know for all the latest advancements in your field – and you are the one telling the masses first. Win win.

3. To Spread Your Wings

Often times people that are religiously blogging get noticed. When that happens, other opportunities typically present themselves that will give you the chance to spread your message. Bloggers are often hired for speaking events, conference break out sessions, guest blog posts for major blogs and more. Consistently blogging will get you noticed on just more than your own website.

4. It Is Great For SEO

We need all the help we can get when it comes to getting our message seen by the masses. Google loves fresh content. So if your website is constantly being updated, then your chances of getting seen through all the traffic are much greater if Google is seeing a fresh and up to date website on a consistent basis. It is a GOOD thing to be loved by Google! The added bonus comes when your followers start sharing your posts. Good ideas and helpful advice are always shared with friends. If you start showing up all over social media sites with an article that is giving great advice, it will naturally lead people to your website which helps to increase your traffic.

5. You Want To Establish Trust & Credibility

By sharing your knowledge and giving your thoughts, expertise, and advice consistently, over time people will start to know, like and trust you. It is without question that consumers like to do business with people they know, like and trust. But gaining trust takes time, and the amount of money someone spends with your company is in direction proportion to the amount of trust that you have earned. Blogging on a regular basis about topics that fix a problem or soothe a woe will make you remembered and therefore pave the way to future business opportunities.

If you are having trouble coming up with content, have no fear! I wrote a post about four ways to get blog topic ideas, just in case you get stuck! The point is to keep doing it. It will pay off in spades in the long run.

What made you decide to start blogging? Tell me about it in the comments below!

 

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4 Ways To Get Blog Topic Ideas

ConfusedMonkeyWhen I am coaching my clients on marketing their businesses online, the one thing that they voice the most frustration over is not knowing what to write about in their blog. They are constantly coming up with reasons why they cannot think of any topics. I realize this is hard, and often struggle with the same problem. But blogging is VERY important. Not only does it help your Search Engine Optimization (SEO), but it establishes you as the category authority in your business or field. If you are blogging constantly, people will remember that you are the go-to person on that subject when they need to hire someone. It also establishes great relationships and builds your tribe.

But enough about why – we all know we need to do it. But what do you do when you are stuck? I recently came across a great article that highlighted eight different blog topic generators for blog post ideas. I looked through all of them and picked out my favorites below, but I encourage you to read the entire article because it was very informative and helpful.

 

1. HubSpot’s Blog Topic Generator

HubsSpots Blog Topic Generator wants you to enter three different nouns and then it will come back to you with five different topics that will get your mind working. The best part, you can enter the same three nouns again and hit enter and will give you five more ideas if you don’t like the first round!

 

Screen Shot 2015-09-14 at 5.04.41 PM

I put in networking, online and offline. Check out the topics they gave me! I will definitely be using this tool again. How easy was this?

Screen Shot 2015-09-14 at 5.04.20 PM

 

 

2. Portent’s Content Idea Generator

If the thought of three words is more than you can handle, then Portent’s Content Idea Generator is for you. It DOES NOT get any more simple than this. You only have to enter one keyword and then let her rip. This one is actually a little more entertaining since it gives jokes along with the titles. I entered the word “blogging” and this is what it gave me:

Screen Shot 2015-09-14 at 5.10.41 PM

As with before, if you don’t like what they first suggest, you can enter the same word again and give it another try. Don’t be afraid to try similar words.

 

3. Link Bait Title Generator

Link Bait Title Generator is not flashy at all but gives the most topic ideas in one sitting that I have seen. It gives titles and ideas that focus the gamete of informative, controversial, or just plain fun to read suggestions. I simply entered “blogging” and look what I got. My screen shot could not even fit all the suggestions!

Screen Shot 2015-09-14 at 5.16.08 PM

What’s else is helpful with this tool is if you click on their logo, you will be taken to other tools that will help with the content portion like the Hashtag Finder option. This will help you find an already current and trending hashtag to put in your posts that will help with your SEO and share-ability on social media.

 

4. Buzzsumo

This is for the people that are wanting to dive in a little deeper. If you are wanting to see what your competition is doing, or what the most popular existing articles are on the topic you want to write about, you can use the Buzzsumo tool. You can enter in your topic and it will tell you what is getting the most attention: like how many Facebook, LinkedIn, Twitter, Pinterest and Google+ shares. You can also play around with the filters on the side to get more specific information on your topic. This is really helpful if what you are blogging about is in a crowded space and you want to stand out with your article. Below I am showing what I got when I entered: blogging ideas for small businesses.

Screen Shot 2015-09-14 at 5.23.46 PM

 

 

Final Thoughts On Blogging

Don’t drag your feet coming up with ideas. The end of the year is approaching and now is the best time to start working on your 2016 marketing content calendar. It is so much easier to sit down and write about something when you know what your topic is rather that have to figure that out first before you even start the writing process. Yes, planning takes some time but you will be so happy when it is all finished and then you simply produce the article. Need help? That is why I am here! Contact me about sitting down and getting your 2016 Marketing Calendar all set before the end of the year busyness gets in the way!

 

 

 

 

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The Answer Is Always Yes For Entrepreneurs

11822749_10153521264958491_6751193532048534756_nBack when I was building up my business, I had a part-time job working in a Chiropractic/Acupuncturist’s office. When people would inquire if their certain ailment could be dealt with using acupuncture, he told me to always tell them yes. At the time, I just thought, “Wow, that is a bold move. What if you don’t know? Then what are you going to do?” But honestly, his advice has gotten me very far in my business.

The answer is always yes – then you figure out how to do it.

What I have come to learn is not only did he get new clients in the door (smart), but he also furthered his own education at the same time. He pushed the envelope of his knowledge every day. He loved what he did and he wanted to share it with the world, as well as help people. So if they called asking if acupuncture could help with their situation, he always said yes – and then he figured out how to make it happen.

That is what entrepreneurialism is all about. The answer is always yes, even if you don’t know how, and then you find a way to do it. So what if you do not know how to do something right now. You will learn. You will figure it out, and then you will know for next time. You may even discover a new offering you did not think of before. This my friends is called INNOVATION, and a lot of products we use today are because someone said yes – and then figured it out.

So let’s think about some of the things that will help with figuring out a way to say YES.

Utilizing Technology
Are you using all the methods of technology possible to make this task happen? My husband and I have had an IT business for the last 18 years, and we have definitely seen technology evolve. For example, when we first started out he physically had to be on location at all times to deal with the problem. Now there is software he uses to remote in to your machine and take care of it. Faster for the locals, yes, but now he can help people virtually anywhere in the world. My point is to look for various software applications or programs that may help you accomplish what your clients are asking you to do for them.

Tapping In To Your Network
Sometimes, it does indeed take a village. Maybe what you are trying to do entails some knowledge that is not your specialty. But you know who can help you with that piece. So reach out to them! Every entrepreneur should have a network of professionals surrounding them. If you are a smart entrepreneur, you are constantly networking to get the word out, but you should also be meeting other people that can potentially help you someday. So comb through your list of contacts and see if there is someone who can help you and then brainstorm a way to package it!

Continuing Education
Maybe you plain just don’t know how to do it and no one else does either. Fine. Then find a class or webinar and learn it yourself. There is a webinar for everything these days. Further your education by mastering a new skill. I will use my husband as an example again. When he is setting up WordPress websites for people, we are constantly being asked if their site can do a particular task. And guess what – there usually is a plugin already out there that will handle the job. And if there isn’t, we will learn how to make it ourselves. Because that is what you do to get the job done. And in the end, you just furthered your knowledge as well as made your client happy – just like my chiropractic friend. That is a win win in my opinion.

Necessity is the mother of all invention. A wise saying, but that is why we have entrepreneurs. Entrepreneurs are the ones that continuously come up with products or services that will fill the needs of their clients or customers. This should be you. What is the last thing someone asked you for and you told them no? I realize there may be very specific circumstances where you cannot say yes, but those are becoming less frequent. The world is evolving and technology is helping. So I challenge you to make a mindset shift and start saying YES instead of no. That yes could be the next stream of income you never knew you had.

So tell me, when have you recently said no? What were the circumstances? Post in the comments and let’s all help figure out a way to say YES!

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Social Media Etiquette 101

social-media-etiquette-businessesLately I have noticed a growing number of people practicing very bad social media etiquette. While it is bad enough coming from individuals, it is worse when coming from professionals or business owners. Maybe it is just me, maybe it is a full moon, or maybe everyone just needs reminding, but I think it is time for a refresher in social media etiquette and permission marketing.

To quote Seth Godin:

Permission marketing is the privilege (not the right) of delivering anticipated, personal and relevant messages to people who actually want to get them. It recognizes the new power of the best consumers to ignore marketing. It realizes that treating people with respect is the best way to earn their attention.

So let’s take a look at some of these social media faux pas and on which platforms they are being committed.

Facebook:

Tagging people without permission. And I mean A LOT of people at once. It is one thing to tag someone to bring their attention to something you saw, but tagging a lot of people is going to do nothing but blow up their phone with Facebook notifications as soon as people start commenting. Maybe they are not interested! But now all of the sudden they are getting all these notifications and have no idea what is going on. They must stop whatever they were doing to find out why they are getting so many interruptions. Whatever it was you tagged them in will be looked at negatively and similarly their opinion of you just dropped a little.

A recent article called The New Rules of Social Media Etiquette states: “Now that de-tagging is an accepted practice — and Facebook allows users to review everything that goes on their timelines, should they choose to — failing to tag a person in a group shot is the bigger faux pas. Tag everyone; they will de-tag if they don’t like it.”

I COMPLETELY disagree. Especially coming from businesses. What if I am not in a position to de-tag myself and my phone is pinging me like crazy? I don’t care that it is accepted practice in some people’s eyes. If you don’t ask first, you don’t have permission. Without permission you destroy credibility. Plain and simple.

Adding people to groups without their permission. I am very happy for you that you have started another business on the side and wish to include me on what is going on with that, but don’t add me to the group without my permission! This particular indiscretion happens a lot. The correct thing to do is to send me a private message asking if it is okay to add me to the group. That will get my respect and attention.

 

Twitter:

Hashtag abuse. Yes, hashtags are getting out of hand. I realize they are a valuable marketing tool and when properly used are great, but I think a lot of people are bordering on becoming a Jimmy Fallon hashtag skit. You don’t need to hashtag your heart out on every single post. Excessive numbers of hashtags simply become online noise. Make them relevant on your business posts. #moderation

LinkedIn

Connecting with Strangers. Requesting connections with people you don’t know, have never met, and give no explanation as to why you want to connect with them is one of my biggest pet peeves. Nearly every day I get a request to connect with someone on LinkedIn without any clue who they are or why they want to connect with me. Why would I connect with people I don’t even know? It is a RARE occurrence that I get someone sending me a private message on LinkedIn saying how they found me and why they want to connect. I will connect with them every time and engage in conversation. If you send me the canned “let’s connect” message, that is a one way ticket to the trash box on my email. Take the time to start conversations with these people and you will get a lot farther with them.

Blogs

Rude Comments. When did it become okay to post rude comments on people’s blogs? I know the online world gives people a sense of anonymity, but that does not give you an excuse to be downright mean. I found a great quote in an article from American Express Open Forum that states: “Be respectful of everyone’s blog. It’s like their house. Would you want someone coming into you your house stomping and telling you how ugly it looks?” This is so true. It is okay to disagree and engage in a healthy dialogue, but don’t be a jerk about it.

Texting

Spam Texts. I Just got my first spam message. All I can say here is  – don’t do it! And yes, I am attaching a photo of it and calling out this Ben character. Our phones are nagging us with enough noise. Ask permission first to text people! I am big fan of text notifications – when asked! As you can see, when I am not, my response is less than favorable.IMG_3897

Please, be Considerate!

I know the world of social media makes it easy to just go ahead and assume everyone wants to hear what you have to say, but basic etiquette, respect and common sense should still apply. When in doubt, always stick with the golden rule: treat others and you would like to be treated.

 

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Five Tips For Business Owners To Survive The Summer

woman-working-poolside-ss-1920-800x533School is out. The pool is open. It is a beautiful day. But you have to still run your business. You still have to make money. I find the summer time distractions are the hardest ones to overcome as an entrepreneur. What is a girl to do when all you want to do is sit poolside with your fruity beverage? How do you stay focused? So I came up with a list of tips that I find help me – and I hope they help you too.

1. Adjust Your Schedule
One of the main reasons most of us became our own boss is to have the ability to make our own schedule. When I coach clients however, I often see them still adhering to the 9-5 that they left. I, myself, have fallen victim to the guilt if I am not pulling the eight hour day during a specific time. Let me let you in on a little secret: you can work during hours other than 9-5. Shhh…..

Seriously though. Maybe you get up earlier in the day and work a few hours, take breaks for the kids, and then work some more. Maybe you work in the morning and the evening, but take the afternoon off. What I typically do is put the summer schedule into the calendar, and then book my appointments and times I need to be in the office around it. There are more hours in the day than just 9-5, so use them!

2. Make A To-Do List
I am a HUGE fan of lists. Lists help me stay focused on my tasks. They help me remember every detail. They hold me accountable to the things I know I HAVE to get done. There is something about seeing it on the list that really motivates me to get it done so I can do the best part: CROSSING IT OFF! I know we have a lot of ways to keep lists, but there is something so empowering about physically crossing off an item on your list. I feel such a sense of accomplishment when I do it. It also serves as a reward! I got everything pertinent on the list done, now I can be poolside!

3. Take A Look At Your Technology
So you want to take a break but you are still waiting on that ever important email. With all of the technology available to us today, you can make your office mobile any time you wish. But you have to have the right technology in place to do it.  Take a look at your smart phone, is it up to the task? If not, now would be a great time to upgrade.

How are you saving your documents? Do you utilize cloud based services like Dropbox to access your documents from anywhere? Cloud based systems are often free or low cost so you don’t have to be beholden to your desktop or laptop. Just access them from your smart phone or iPad and move on.

Verify/beef up your wireless network to make sure you can reach it outside your house to where you want to be. If you need to, hire a technology expert to come set up your home office so you can be anywhere on your property and still have the ability to get online without any issues. Then you can be poolside without worry. Trust me, it is worth it.

4. Take A Class
Sometimes, a little knowledge will go a long way. I find that taking an online class or webinar that will teach me something renews my goals and helps me focus on my vision. Clients definitely will be thrilled that you are staying current with your craft. Knowledge is power. Another reason this one works well is that a lot of entrepreneurs experience a slow down in business due to clients being out of town. So take advantage of the time and sign up for a class and learn something new. It will motivate you to stay on target, and who knows? Whatever it is you learn will help you make additions to your current offerings which equals more money! Who wouldn’t want to make more money?

5. Happy Hour At Sonic
Don’t underestimate the ability to just take a moment and enjoy what life has to offer. Just today my kids asked me if I would take them to Happy Hour at Sonic (for those of you that don’t know what that is, think car hop, burgers and ice cream, etc.) Happy Hour means drinks and slushes on sale. Happy Hour means if I get my work done, I can have a reward. Happy Hour means a well deserved break, even if I just can’t make poolside happen today. Happy Hour means everyone is…. happy!

I would love to hear some of your tips. What gets you motivated in the summer? What helps you stay on task so you can take some time off and enjoy the weather? Post your thoughts in the comments below! Happy Summer everyone!

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